Accessibility

Accessibility Statement

Last updated: July 16, 2026

RealDildos is committed to improving the accessibility and usability of our website for all customers, including people with disabilities.

We recognize that accessibility is an ongoing process. As our website, product catalog and third-party services change, we will continue working to identify and address accessibility barriers.

Our Accessibility Goal

Our goal is to provide an online shopping experience that can be used by as many people as reasonably possible, regardless of technology, ability or method of access.

We use the Web Content Accessibility Guidelines, commonly known as WCAG, as a reference when reviewing and improving the website. We aim to consider the principles and success criteria of WCAG 2.2 Level AA where reasonably possible.

This statement should not be interpreted as a claim that every page or function currently conforms fully to WCAG 2.2 Level AA. We have not made a formal claim of complete conformance.

Accessibility Features and Improvements

Our accessibility efforts may include:

  • Providing text alternatives for meaningful images

  • Using headings to organize page content

  • Improving color contrast and text readability

  • Supporting keyboard navigation where possible

  • Providing visible labels for forms and interactive controls

  • Using descriptive link and button text

  • Improving focus indicators for keyboard users

  • Maintaining a consistent navigation structure

  • Supporting text resizing and browser zoom

  • Reducing unnecessary motion where possible

  • Making error messages easier to identify and understand

  • Improving product information, tables and measurement descriptions

  • Reviewing content for clearer and more understandable language

Accessibility work is ongoing, and these features may not yet be implemented consistently across every page.

Recommended Browsers and Assistive Technology

The website is intended to work with current versions of commonly used browsers, operating systems and assistive technologies.

For the best experience:

  • Use the latest available version of your browser.

  • Keep your operating system and assistive technology updated.

  • Enable JavaScript when required for shopping functions.

  • Use browser zoom or text-size controls when needed.

  • Try another current browser if a feature does not work as expected.

Older browsers, unsupported devices or certain combinations of assistive technology may not provide the same experience.

Keyboard Navigation

We aim to make essential website functions available without requiring a mouse.

Depending on the browser and device, customers may use the Tab key to move through links, buttons, form fields and other controls. Enter or Space may activate a selected control.

Some third-party applications, popups, product filters, sliders or payment components may not yet provide a consistent keyboard experience. Please contact us if a keyboard barrier prevents you from completing a purchase.

Images and Product Information

We aim to provide alternative text for meaningful images. However, our catalog contains a large number of product images from multiple brands and suppliers, and some alternative text may be incomplete, repetitive or less descriptive than intended.

Decorative images may have empty alternative text so that screen readers can skip them.

If an image contains product information that is not available in the written description, contact us and provide the product name or link. We will try to provide the relevant information in an accessible text format.

Product Measurements

Product measurements may be displayed in inches, centimeters or both. Our Dildo Size Guide explains total length, insertable length, diameter, circumference and other common measurement terms.

If a measurement is missing, unclear or only displayed in an image, contact us before ordering. Please include the product name or link.

Tables and Comparison Content

Some guides use tables to compare sizes, materials and product features. We aim to provide clear headings and logical reading order, but table presentation may vary depending on screen size, browser and assistive technology.

If a comparison table is difficult to access, contact us and tell us which page and information you need. We will try to provide the content in another text format.

Forms and Checkout

We aim to provide clear labels and instructions for contact forms, account functions, shopping cart fields and checkout information.

Checkout and payment processing may include services provided by third parties. The accessibility of these services may be partly outside our direct control.

If you encounter a problem during checkout, do not email complete payment card information or security codes. Contact customer service and describe the step where the problem occurred.

Age Verification

Because this website contains products intended for adults, visitors may be required to complete an age-verification step before accessing the store.

We aim to make the age-verification message and controls understandable and operable. If the age-verification screen creates an accessibility barrier, contact us and describe the device, browser and assistive technology being used.

Access to the website remains limited to customers who meet the applicable age requirements.

Third-Party Content and Services

Our website may use third-party services for functions such as:

  • Payment processing

  • Order tracking

  • Customer reviews

  • Currency and country selection

  • Customer support

  • Analytics

  • Marketing preferences

  • Product recommendations

  • Embedded media

  • Fraud prevention

We may not control the accessibility of every third-party service. We encourage our service providers to improve accessibility, and we will consider alternative solutions when a serious barrier is identified.

Known Limitations

Despite our efforts, some areas of the website may not yet be fully accessible. Possible limitations may include:

  • Product images with incomplete or repetitive alternative text

  • Color or product options identified with unclear labels

  • Third-party widgets that are difficult to use with a keyboard

  • Content that does not reflow perfectly at high zoom levels

  • Older articles with inconsistent heading structures

  • Product information contained within images

  • Videos without captions or transcripts

  • Buttons or icons with insufficient accessible labels

  • Large menus, filters or country selectors that are difficult to navigate

  • Dynamic content that is not immediately announced by a screen reader

This list may not include every accessibility issue. We welcome feedback about barriers not listed here.

Alternative Assistance

If you cannot access information, select a product or complete an order because of an accessibility problem, contact us.

When possible, we can help provide:

  • Product descriptions in text

  • Product dimensions and material information

  • Assistance locating a page or product

  • Clarification of shipping and return information

  • An accessible text version of information displayed in an image

  • Guidance about completing an order independently

For security reasons, our team cannot request or accept complete payment card numbers, card security codes or online banking passwords by email.

Accessibility Feedback

We welcome feedback about the accessibility of RealDildos.

Email:

service@realdildos.com

Please use the subject line:

Accessibility Feedback

To help us investigate, include as much of the following information as possible:

  • The page URL

  • A description of the problem

  • The action you were trying to complete

  • Your device type

  • Your browser and version

  • Your operating system

  • The assistive technology used, if applicable

  • A screenshot, when helpful and appropriate

Do not include complete payment details or other highly sensitive information.

Response to Accessibility Reports

We will review accessibility feedback and make reasonable efforts to understand the reported barrier.

Some problems may be resolved through a content update, design adjustment or technical change. Issues involving third-party services may require coordination with an external provider and may take longer to address.

We cannot guarantee that every requested change will be technically possible, but accessibility feedback will be considered when planning website improvements.

Ongoing Review

We intend to review this statement periodically and update it when our accessibility practices, website functions or contact information change.

Accessibility improvements may be introduced gradually as pages, templates and third-party services are reviewed.

Contact Us

For accessibility questions or assistance, contact:

service@realdildos.com

Please include “Accessibility” in the subject line so your message can be identified and reviewed appropriately.